A quality audit can reveal the truth about the effectiveness of the current security strategies whilst managing Service Level Agreement between the Estate and the security service provider.

The added advantage to this service is that a third party can focus on assessing the security while ensuring that the Service Provider is compliant with all legislative requirements.

When correctly conducted, it can mean a dramatic increase in the quality of security at no cost to the user.

With years of experience in the Security Industry, I have identified areas of concern with the currently provided services and service delivery, and these are:

Lack of guard accountability Lack of on-site management

Lack of Independent reports from Guarding Companies

Our guards and electronics are not complementing each other, we have high-end equipment, but operational failure is a concern.

Lack of proactive reporting Lack of communication

Lack of measurement and management Lack of Operational Procedures

No return on Investment

CCTV Systems are not proactively assisting with a reduction in risk System knowledge is lacking

Procedures are not being adhered to

Guarding companies lack feedback on the seriousness of situations and rectification of ongoing concerns.

No Service Level Agreements No penalty system in place

Security and risk audits are necessary as variables change, and so should the processes that manage our risk. For the three pillars of technology, community and workforce to work in unison, the balance of each as collected through operational process need to be constantly calibrated.

More importantly, however, we first have to build a baseline to create a measurement.

Security and risk audits are necessary as variables change, and so should the processes that manage our risk. For the three pillars of technology, community and workforce to work in unison, the balance of each as collected through operational process need to be constantly calibrated.

More importantly, however, we first have to build a baseline to create a measurement.

  1. To identify the weaknesses, risks and non-compliance
  2. To rectify and implement best practices to optimize the service
  3. To measure and manage the service long term

This will ensure an accountable, productive, manageable, transparent and compliant service and provide recommendations for improved service delivery.

The risk audit provides an overview of the on-site security’s current “as is “.

Our comprehensive Audit provides you with critical insights into the activity on the site relating to Security Manpower, Technology and Operational Procedures.

The information gathered during this review process will identify weaknesses, risk areas & non-compliance in and around the site.

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