Enthusiasm created by confidence and purpose, we have the expertise in our field, and we demand excellence. This excellence is carried throughout our processes including the service our customers receive.
Our Brand is associated with high expectations and standards. The foundation of our Brand is solidly built on our unwavering character, integrity and work ethic.
Challenges are what drives us and The term “ We have never been asked that before” does not deter us but reinforces our “out the box” creative thinking to provide practical, unique and cost effective solutions to everyday real problems experienced by Estates.
We are confident in our ability to deliver and our expertise & and value that we bring to our customers is proven, by not only providing solutions to Operational issues but by also saving money simultaneously.
We always work with the best interest of our customers in mind - the primary objective being optimizing and developing excellence in the Security Operations through a continuous cycle of improvement. We provide numerous support services, such as: Service Level Agreements, metrics and measurements, policies & procedures, as well as reports and analysis tools to ensure our primary objectives are met.
Our Audits consist of a full assessment of the current Security Operations currently provided on site with the primary goal being the identification of areas of recommendation & improvement to optimize security on your Estate.
This involves the observation of current operations, staff interviews, evaluation of technology and manpower relationships, evaluation of policies & procedures and report analysis. Be honest with yourself, if you feel there is room for improvement on your Estate, be proactive - don't wait and then regret it.
We engage on a level that works best for your Estate to improve Operational proficiency. With operations being a continuous improvement programme, we work with both the Upper and Executive Management to address and mitigate security risks at all levels and to improve the management and measurement thereof, taking your Security Operations to the next level.
We manage the entire Tender Process for your Security requirements, including but not limited to:
Request For Proposals Drafting Tenders,
Tender Adjudication,
Negotiating of services
& pricing as well as the drafting
of Service Level Agreements
including stringent penalty and critical
failure clauses.
In our experience, most Estates do have SOP's in place, however these are normally drafted by the Service Provider and the trend is to simply copy and paste.
Although there are many similarities on Estates, every single one has different systems and functions that are paramount to the Security Operations being effective. The problem is that, when a breach occurs, these systems & functions start to unravel.
We can assist with drafting a Site-Specific SOP Manual which will be owned by the Estate. We can draft Site-Specific Standard Operating Procedures that will ensure technology and manpower work together seamlessly,as well as work flow processes, and
System Training Manuals.
Manage your Guarding Operations easily & simply using our tried and tested APP which will provide a live dashboard that is tailor-made for your Site. Our APP which offers exception reporting, patrol tagging & management, logging of maintenance issues and provides full transparency of all issues experienced on Site. Take control of your own Operations and don't rely on the Service Provider for this vital function. By managing your own Operations effectively, you regain control of your Estate drawing your own reports off the APP reflecting accurate unedited information to manage Operations more efficiently.
Chief executive officer
COMMUNITY OPERATIONS ADMINISTER
IDME Consulting is one of the leading Security Risk Management firms in South Africa. We are trusted to deliver innovative, prevention orientated advisory solutions
that help our Customers improve their Operational performance and outcomes in protecting what matters most: their residents, guests, visitors, staff and
reputation.
With over 30 years Operational Security experience we can confidently present our Brand. Our Team are born Entrepreneurs with a drive for
processes and Operational excellence. We are one of the few Companies which focuses on manpower
and technology working together to hold the Service Providers accountable – ensuring that the security promised & paid for is the protection being
received, and that your Estate is as safe as you believe.
We are tenacious, meticulous and dedicated. We are customer focused and solutions driven. Apart from our expertise, our work ethic and
integrity is what sets us apart.
