Have you ever found yourself questioning or asking the following?
Why does my Service Provider not manage the duties of the estate’s guards?
Why is there a lack of communication and feedback from my Service Provider?
Why is my SLA in the best interests of my Service Provider?
Why don’t we get comprehensive monthly reports?
Why is there a lack of transparency?
Why does my Service Provider make promises of improvement and then fail to make the changes?
Why does my Service Provider not know how to action a breach effectively?
Why do we not have Site SOP’S?
If these questions have been a hot topic of conversation in the Security or Board Meetings, then we can help we can turn this around!