When running or living on a lifestyle / residential estate, have you considered the amount of personal information required to enable the estate to operate effectively? There are residents, guests, employees, and contractors and living, working, coming and going. Have you considered the amount of personal information collected in this process? What happens to this
We always work with the best interest of our customers in mind - the primary objective being optimizing and developing excellence in the Security Operations through a continuous cycle of improvement. We provide numerous support services, such as: Service Level Agreements, metrics and measurements, policies & procedures, as well as reports and analysis tools to ensure our primary objectives are met.
Audits & Assessments
Our Audits consist of a full assessment of the current Security Operations currently provided on site with the primary goal being the identification of areas of recommendation & improvement to optimize security on your Estate.
This involves the observation of current operations, staff interviews, evaluation of technology and manpower relationships, evaluation of policies & procedures and report analysis. Be honest with yourself, if you feel there is room for improvement on your Estate, be proactive - don't wait and then regret it.
Staff Development & Strategic Advisory
We engage on a level that works best for your Estate to improve Operational proficiency. With operations being a continuous improvement programme, we work with both the Upper and Executive Management to address and mitigate security risks at all levels and to improve the management and measurement thereof, taking your Security Operations to the next level.
We manage the entire Tender Process for your Security requirements, including but not limited to:
Request For Proposals Drafting Tenders,
Negotiating of services
& pricing as well as the drafting
of Service Level Agreements
including stringent penalty and critical
Policies & Procedures
In our experience, most Estates do have SOP's in place, however these are normally drafted by the Service Provider and the trend is to simply copy and paste.
Although there are many similarities on Estates, every single one has different systems and functions that are paramount to the Security Operations being effective. The problem is that, when a breach occurs, these systems & functions start to unravel.
We can assist with drafting a Site-Specific SOP Manual which will be owned by the Estate. We can draft Site-Specific Standard Operating Procedures that will ensure technology and manpower work together seamlessly,as well as work flow processes, and System Training Manuals.
Estate Operational APP
Manage your Guarding Operations easily & simply using our tried and tested APP which will provide a live dashboard that is tailor-made for your Site. Our APP which offers exception reporting, patrol tagging & management, logging of maintenance issues and provides full transparency of all issues experienced on Site. Take control of your own Operations and don't rely on the Service Provider for this vital function. By managing your own Operations effectively, you regain control of your Estate drawing your own reports off the APP reflecting accurate unedited information to manage Operations more efficiently.