Specialized Estate & Commercial Security Services
We provide training on best practice for Estates, this training benefits both Estate Managers and Security Managers. Education is key for Estate Mangers, and providing insight into the operational effectiveness and assisting to set up metrics and measurements to ensure that your in house security team are effective and being proactive in their approach to your Estate and your security needs. We offer training in many areas of Security to provide tools and techniques that will ensure that your security runs at an optimum level and that you are receiving the highest standards of service from service providers.
Our training is based on a holistic approach in line with best practice in the following fields:
Operational Procedures are imperative, and need to be drafted specific to the site. Without SOP’s in place technology and manpower will not run effectively, and it relies on the human element to make emergency critical decisions.
Metrics & Measurements
If you cannot measure it, you cannot manage it! Essential for any Security Initiative. We offer an on-line dashboard that is tailor-made for your site, which allows us to independently oversee the day to day operations for you.
This is an active service of operationally communicating with the Service Provider and overseeing the Management of the Security in line with our metrics and measurement tools. We deal direct by handling the operational communication and monthly security meetings and ensuring full service delivery.
This process is imperative as it can not only save you costs, but can source the best service provider in line with your requirements and their operational capacity within your area. We cover needs analysis, RFP Drafting, Compulsory Site Inspections, Tender Presentations, Reference Checking, and our Recommendation.
Contract, Services & Pricing Negotiations
With our Industry experience we are able to effectively negotiate contracts, pricing and value added services to the benefit of our client.
Service Level Agreements
The is probably the most important element of your operations, and have found that a concise SLA rarely exists. The implementation of a thoroughly drafted Service Level Agreement not only aims to ensure a good working relationship, however it is critical to ensure accountability and service expectations are met, with the assistance of Penalty and Critical Failure clauses.
"The greatest technology in the World cannot replace a strong business relationship"